Busara Institute of Technology
Terms and Conditions
We’re excited to have you join our learning community! At Busara, we believe education should be empowering, transparent, and fair. To help you feel confident about your enrolment, here’s a simple guide to our payment, cancellation, and refund policies.
Payments
- Pay securely via EFT into our account.
- Cash deposits are accepted, but a 4% bank charge applies.
- Please email your Proof of Payment to info@busarainstitute.com.
- All fees must be paid before training begins, unless you’ve arranged a written payment plan.
- Once you’ve registered and paid, your fee is fixed — future price changes won’t affect you.
Cancellations by Students
- Cancel early: If you cancel at least 7 days before the course, you’ll receive a refund (minus any admin fees).
- Late cancellations: Within 7 days of the start date, refunds are not available unless exceptional circumstances apply (e.g., medical emergencies, bereavement).
- No-shows: If you don’t attend without notifying us, no refund can be given.
- After starting: Once the course has begun, refunds are not available unless exceptional circumstances apply.
Cancellations or Rescheduling by Busara
Sometimes unforeseen circumstances arise. If we need to cancel or reschedule, you’ll be offered:
- A full refund,
- Credit toward a future course, or
- Placement in a rescheduled session.
Please note: We cannot cover extra costs like travel or accommodation.
Refunds
- Approved refunds are processed within 14 business days.
- Refunds are made using the original payment method unless otherwise agreed.
- Admin or transaction fees may be deducted where applicable.
Your Rights
- Our policies comply with the Consumer Protection Act (CPA) of South Africa.
- You have the right to clear information, fair treatment, and transparent pricing.
- We’re committed to handling cancellations and refunds fairly and promptly.
Our Promise
- At Busara Institute of Technology, we’re not just training skills — we’re building futures.
- We want every learner to feel supported, respected, and confident in their journey with us.
Address
- Corner Frikkie Meyer and Kelvin BLVD, Vanderbijlpark CW2, GP
- +27 16 004 2398
- info@busarainstitute.com